Privacy Policy
Last updated on 30 June 2026
1. Introduction
Pevnix is a brand operated by Asia Cloud Hosting, a company registered in Singapore. This Privacy Policy explains how Pevnix ("we", "us", "our") collects, uses, and protects your personal information when you use our website and services. By using our services you agree to the practices described here.
2. Information We Collect
We collect information you provide when you create an account, such as your name and email address. We collect billing details needed to process your orders, and records of the services you purchase. We also collect limited technical information such as your IP address and basic usage data that helps us keep our services secure and working correctly, along with any messages you send us through support.
3. How We Use Your Information
We use your information to provide and maintain your services, process payments, communicate with you about your account, provide support, prevent fraud and abuse, and comply with our legal obligations. We do not sell your personal information to anyone.
4. Payment Information
Payments are handled by our third party payment provider. Your full card details are entered with that provider and are not stored on our systems. We only keep the limited billing records needed to manage your invoices and subscriptions.
5. Cookies
We use cookies that are necessary for the website to function, such as keeping you signed in and protecting forms against abuse. You can control cookies through your browser settings, though some features may not work correctly if they are disabled.
6. How We Share Information
We share information only where it is needed to run our services, for example with our payment provider to process your orders, or where we are required to do so by law. We do not share your personal information with third parties for their own marketing.
7. Data Retention
We keep your personal information for as long as your account is active and for as long afterwards as we need it to meet legal, accounting, or fraud prevention requirements. When information is no longer needed we remove or anonymize it.
8. Data Security
We apply reasonable technical and organizational measures to protect your information against loss, misuse, and unauthorized access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to protect your data at all times.
9. Your Rights
You may access and update most of your account information directly from your dashboard. You may also contact us to request access to, correction of, or deletion of your personal information, subject to any legal obligations that require us to keep certain records.
10. Children's Privacy
Our services are not directed to children, and we do not knowingly collect personal information from anyone under the age required to enter into a binding contract in their country of residence.
11. Changes to This Policy
We may update this policy from time to time. When we make material changes we will update the date shown above. Your continued use of the services means you accept the updated policy.
12. Contact
If you have any questions about this policy or how we handle your information, please contact us at [email protected].
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Pevnix is a brand of Asia Cloud Hosting, registered in Singapore.